21902VIC Course In NLP for Process Negotiation and Conflict Resolution
A nationally accredited course for negotiating high quality agreements and resolving conflict.
The process Negotiation and and Conflict Resolution program offers skills including organisation, communication, information gathering and making influential proposals, enhancing the individual's ability to frame and present their case successfully to achieve specific business and personal outcomes with individuals, groups and teams.
Becoming a high-performance manager takes high-performance negotiating
Process Negotiation is a five-day training seminar for professional negotiators and others who are ready to take their personal effectiveness to the next level. By applying Neuro-Linguistic Programming or NLP, the seminar coaches people in developing their negotiation skills for any context. This material can be used in conjunction with any negotiation or mediation model, as it offers practical skills for enhancing your choice of model.
The principles have been proven across all kinds of professions and it has government accreditation. The 21902VIC Course in NLP for Process Negotiation and Conflict Resolution is an Australian Recognised Training course. The Victorian Registration and Qualifications Authority has given its accreditation under the Australian Qualifications Framework. So naturally, it conforms to the same high standard of quality in design and delivery that you would find at an Australian university. Participants can be confident of fairness in assessment and rigour in training. This workshop is available in-house for companies or as a public seminar.
Commercial in Confidence
With Negotiation and Conflict Resolution, you can discuss business and personal goals for your negotiations without disclosing sensitive information. Your trainers will:
- Identify leverage points for influence from your language and presentation
- Invite you to think differently and develop your own solutions
- Identify thought processes that have been limiting you and help you create better options for achieving your goals
Negotiation and Conflict Resolution provides the thinking tools for finding equitable solutions and managing goals in creating agreements and resolving conflict. The course applies the communication models of Neuro-Linguistic Programming to produce measurable results in your negotiations and mediations, whatever your field. Unlike the common negotiating models, it does not require you to divulge personally or commercially sensitive information, nor to learn formulaic rules for conducting deal making and conflict resolution. Without these limiting factors, negotiation training can be offered at executive level in business and government as well as to members of the work force and the public. These far reaching skills are applicable in all areas of life.
Seminar Topics for Negotiation and Conflict Resolution
1. Developing and sequencing your negotiation or mediation
Every negotiation has a beginning, a body and and end. The quality of information exchange depends on the order and sequence of your proposals. This, in turn, depends on the quality of the information you possess abut the matter and the other parties. When you identify what needs to be proposed before a topic can be offered, you can include it in the framing. When you present your material progressively, your topic will be well received and understood. When you have done adequate preparation, you can further improve your likelihood of succeeding by including the function or intention of your offers and requests in your proposals.
2. Changing uncertainty into confidence
An essential skill for negotiators is to manage your own psychological and emotional state and you can learn to do this. When you can use sense memory to re-experience useful states, this will support you significantly in creating options and fulfilling your outcomes. You will learn an NLP process that allows you full access to the states that you will find most productive. Examples include confidence, enthusiasm, commitment, curiosity and motivation.
3. Getting on with clients and parties
The ability to lead and work with others easily, is crucial to successful negotiation and mediation. Rapport with other people is known to be effective for enhancing any interaction. It is also commonly believed to be something that comes naturally or does not. However, rapport can be learned quickly as it involves a small set of specific processes. Participants will learn these essential skills early in Negotiation and Conflict Resolution.
4. Framing your proposals
All parties appreciate understanding the purpose and direction of a negotiation or mediation. When you give them a direction, you can influence their thinking about the matter and assist their learning. To lead people, it is useful to engage them with the mind state they need to get the most from your delivery. You can lead others in productive discussion within the ground rules you are offering and articulate otherwise assumed ideas.
5. Walking your talk
People think with their senses and it shows. When you use matching voice qualities, gestures and movements that go with what you are saying, your proposal becomes very engaging. When you emphasize specific subjects so all parties can see and hear your markers, you can create association to link topics and clarify their meaning.
6. Knowing when to leave
Not all negotiations and mediations end in agreement. To increase the likelihood of achieving a satisfactory result, you need to know what you want it for, what having it will do for you and what your options would be if you don't come to an agreement. You will learn NLP processes for establishing this information and inviting other parties to think through similar process.
7. Getting leverage through identifying decision makers
Great communicators and presenters 'read' other people's non-verbal communication. The ability to know when someone believes what they are saying can make a world of difference when negotiating or mediating. To achieve this you will learn to follow patterns in others' responses.
8. Turning disruptive elements into allies
If you act as if it takes two to tango, and then get the intention for disruptive behaviour, you can respond with dignity while deciding how to proceed. There are many negotiators who still apply adversarial principles while verbally supporting win-wing solutions. Your intention is to remain in command, in rapport and on track.
9. Using corridor negotiation without it using you
Effective communicators take advantage of opportunities to discuss matters informally, and can facilitate negotiation by this method. When you can identify other people's assumptions and articulate them, you can choose whether to engage and on what terms. You will discover that not everyone uses the same assumptions and sometimes a party may try to re-open a completed negotiation,
10. Negotiation begins at home
Professional contexts are not the whole story. People negotiate with family members, house-mates, friends and acquaintances with varying degrees of success and often without realizing it. You will learn NLP processes to help identify potential negotiations, how to create a context and how to refuse, comply or counter offer gracefully.
Who should attend
- Change mangers and consultants
- Anyone in business
- Anyone in human resources
- Management professionals seeking methods to assist with team building, communication and staff management
- Property professionals
- Legal professionals
- Accounting professionals
- Contractors and project managers
- Sales, marketing and purchasing professionals
- Trade union representatives
- Any employed of self employed person
- Anyone who shares resources with others
- Executives, directors and others who present to boards, shareholders and staff groups
- Students who negotiate as part of their assessments
- Anyone with an interest in developing advanced negotiation skills
About the Trainers
Christopher Collingwood
Dip.TAS, BA (Psych.), Grad. Cert. NLP, MApp Sci. Social Ecology
Chris has over 28 years international experience in consulting and training. He developed the Systemic Values Sorting Pattern, an emergent process for sorting multiple values across contexts. A major focus for him is exploring and developing models of emergent learning using NLP. Chris is committed to ongoing, high quality NLP education. He is a leader in training in applied cognitive psychology and assists individuals and organizations in cultural, corporate and personal change.
Jules Collingwood
Dip. TAS, RN, BSc, Grad. Cert. NLP, Post. Grad. Dip. Conflict Resolution
Jules has been involved in training and coaching since the 1980s and brings a wealth of experience to her work. As well as training, she consults to business and senior management, where she specializes in systemic change and individual performance enhancement. She is a superb negotiator with highly developed skills in influential language patterns, which she uses to assist clients develop and achieve their plans. Jules also designs custom training programs for specific applications and is responsible for Inspiritive's RTO compliance management and course accreditation.
Rebecca Mitchell Queensland, Australia
Dip. Business, Cert IV Training & Assessment, Grad. Cert. NLP
As a business professional with over 10 years international experience, Rebecca educates, consults and mentors in most corporate arenas from front line to CEO & board members. Her expertise is in creating cultural change within the workplace as well as on an individual level. With exceptional future focused process oriented
thinking abilities, Rebecca excels in eliciting change & process, continuing passionately to exceed benchmarks within NLP, training, development and consulting.
About the course
21902VIC Course in NLP for Process Negotiation and Conflict Resolution is offered with permission of the designers and copyright holders Chris and Jules Collingwood.
Location and fees
The usual Sydney Venue is Medina On Crown, 359 Crown Street, Surry Hills, Sydney,
Sydney, AU. The full price for Presenting with Influence is $1995.00. The early bird discounted
fee is $1795.00. To be eligible for the early bird discount, payment in full must be received one calendar month before commencement of the program.
Your Next Step
To ensure your place at Negotiation and Conflict Resolution act now and enrol via the following form or call +61 2 9698-5611:
Complete the form to secure your place at Presenting with Influence.
If you want to sponsor Negotiation and Conflict Resolution in your company please contact Chris online or call Sydney +61 2 9698 5611.
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